Nowadays many services promise “digital convenience” — with the Moje VZP app from Všeobecná zdravotní pojišťovna ČR (VZP) you see what that means in a real‑world health insurance context.
Why use the app
At its core the Moje VZP app gives you direct access to many of the same things VZP holds about you — your insurance category, your medical claims history, your prescriptions and more — without having to go to a branch.
Specifically:
You can update contact details (address, bank account) or report loss of your insurance card.
You can check what medical services have been claimed under your insurance number and how much the insurer paid.
- You can also apply directly for financial contributions (“benefits”) that you may be eligible for — including support for physical activities (like gym memberships or sports classes), dental hygiene, rehabilitation, vaccinations, or psychosocial support. Uploading receipts and documents through the app speeds up the process and avoids mailing paper forms or visiting a branch.
If you’re self‑employed (“OSVČ”), you can submit your tax‑base overview and report start or end of activity via the app.
You can add family members (including children) under your account so you see their data too (in a certain capacity).
Registration and security
Getting started is relatively straightforward:
You can register via your bank using BankID or using the “Identity of the Citizen” service. Once you register that way, your data appears online within about 24 hours.
If your bank doesn’t support BankID or you don’t have that service, there’s a paper form + activation code sent by post. Only after that will your account be active.
The app is available for both iOS and Android devices.
The data is described as “fully secured” — meaning only authorised users can access it.
What to keep in mind
A few pragmatic notes that are worth considering before you rely on it completely:
Although many functions are covered, this is not the full insurance / health‑portal cover; some matters may still require direct contact with VZP or a branch.
If you register via the slower paper method, initial activation takes time (post + verification), so digital access might be delayed.
For some “family member” or “representative” access you may need to provide a formally notarised power of attorney to allow someone else to view your data.
As always with any app, make sure your login credentials are secure, your device is updated, and you monitor your account for any unexpected changes.
The ease of “check your claims” is good, but it doesn’t replace the need to review your insurer’s statements or contact VZP if you see something you don’t recognise.
Who benefits most
If you’re already comfortable doing administrative tasks online and want to reduce visits to an insurance branch, this app delivers.
If you are self‑employed (OSVČ) and deal with your own insurance/tax‑base submissions, having the app simplifies one part of that process.
If you manage multiple insured persons (e.g., adult responsible for children), the “add family” feature gives oversight in one place.
On the other hand, if you prefer paper‑based or person‑to‑person contact, or your bank doesn’t support the digital ID options, you might still find the traditional route to be more comfortable.
Bottom line
The Moje VZP app turns a number of traditionally branch‑bound or paper‑heavy tasks into accessible digital ones. It doesn’t replace every interaction with VZP, but for routine checks (contact info, claims history, prescriptions) and self‑employed reporting it increasingly becomes the smarter route. If you haven’t yet, it’s worth registering — just know there are some conditions (digital ID or paper verification) and you should still keep an eye on your account activity.